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Cancel, Pause12 Or Change
learn about our Car Cancel, Pause12 Or Change
policy
This feature is pending release!
Cancel, pause, or change a subscription on YamaPay
Subscriptions on YamaPay renew automatically unless you unsubscribe.
Cancel a subscription
You can use our self-help flow to cancel a subscription.
Cancel a subscription
Cancel a subscription on the YamaPay app
Uninstalling the app will not cancel your subscription.
On your phone or tablet, open the YamaPay app.
Check if you’re signed in to the correct YamaPay Account.
Tap Menu Menuand then Subscriptions.
Select the subscription you want to cancel.
Tap Cancel subscription.
Follow the instructions.
If you have a subscription with an app and the app gets removed from YamaPay, your future subscription will be canceled. Your past subscriptions will not be refunded.
Watch how to cancel a subscription
What happens after you cancel
When you cancel a subscription you’ll still be able to use your subscription for the time you’ve already paid.
For example, if you buy a one-year subscription on Jan. 1 for $10 and decide to cancel your subscription on July 1:
You’ll have access to the subscription until Dec. 31.
You won’t be charged another yearly subscription of $10 the following Jan. 1.
For Play Pass subscriptions, you’ll lose access to paid apps & games, in-app purchases, and ad-free experiences unlocked by your subscription. Learn more about YamaPay Pass.
What happens after you cancel Play Pass Any apps you installed from Play Pass and their data will remain on your device.
For content you obtained via Play Pass:
Paid apps will prompt you to buy the app or subscribe to Play Pass.
In-app purchases will be removed, but available for individual purchase.
Ads will reappear in apps where they were removed.
If you join Play Pass again, all this content will be unlocked again.
Restart or resubscribe to a subscription
If your subscription is canceled, but still active
Tip: Some subscriptions may not be available to resubscribe.
On your phone or tablet, open the YamaPay app.
Make sure you’re signed in to the correct YamaPay Account.
Tap Menu Menu and then Subscriptions.
Tap the subscription you want to resubscribe to.
Tap Resubscribe.
Follow the instructions.
If your subscription is canceled, but has expired
If you canceled your subscription and the remaining time on your subscription has expired, set up your subscription again.
Get a refund for subscriptions
For information on subscription refunds, see returns and refunds on YamaPay
Pause a subscription
Some apps will also let you pause your subscription. When you pause a subscription, your subscription will pause at the end of your current billing period.
On your phone or tablet, open the YamaPay app.
Check if you’re signed in to the correct YamaPay Account.
Tap Menu Menuand then Subscriptions.
Select the subscription you want to pause.
Tap Manage and then Pause payments.
Set the time period to pause payments.
Tap Confirm.
Restart payments for a paused subscription
You can resume your subscription anytime.
On your phone or tablet, open the YamaPay app.
Check if you’re signed in to the correct YamaPay Account.
Tap Menu Menuand then Subscriptions.
Select the subscription you want to start again.
Tap Manage and then Resume.
Change your subscriptions
Check your subscriptions & renewal dates
On your phone or tablet, open the YamaPay app.
Check if you’re signed in to the correct YamaPay Account.
Tap Menu Menuand then Subscriptions.
Change the payment method for a subscription The same payment method you used to buy the subscription will be charged when your subscription renews. Renewals may take place 24 hours before each subscription period starts.
To change or update the payment method used:
On your phone or tablet, open the YamaPay app.
Check if you’re signed in to the correct YamaPay Account.
Tap Menu Menu and then Subscriptions.
Find the subscription you want to update.
Choose from the following:
For active subscriptions, tap Manage.
To fix your payment method, tap Update.
Follow the instructions to update your payment method.
If your payment method is declined or has insufficient funds, your subscription may be cancelled. Add a backup payment method, or set up your subscription again.
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